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Terms of Service

Last updated: 26 August 2026

These Terms of Service ("Terms") govern your access to and use of the Laser Quote website, calculator, and dashboard (the "Service"), operated by [Legal entity name / ABN] ("we", "us", "our"). By accessing, registering for, or using the Service, you agree to be bound by these Terms, our Privacy Policy, and our Refund Policy, which are incorporated into these Terms by reference. If you don't agree, please don't use the Service.

1. Definitions

  • "Account" means your registered Laser Quote account and all data associated with it.
  • "Your Content" means all Settings, Machine Profiles, customer records, and quotes you create or enter into the Service.
  • "Services" means the Laser Quote website, free calculator, dashboard, and customer-facing quote links.

2. Who This Applies To

If you're signing up on behalf of a business, you represent that you have the authority to bind that business to these Terms.

3. What Laser Quote Is

Laser Quote is a web-based calculator and quoting tool for laser cutting and engraving businesses. A free, no-account calculator is available to anyone; paid Plus and Premium subscriptions add cloud-synced settings, customer records, branded quote emails, and customer-facing quote links.

4. Accounts

Plus and Premium require an account. You're responsible for keeping your login credentials secure and for all activity under your account, for providing accurate information when you sign up, and for notifying us immediately of any unauthorized use of your account.

5. Subscriptions & Billing

Plus and Premium are billed monthly or annually in advance, in Australian dollars (AUD), processed by our payment provider, Stripe. New subscriptions include a 14-day trial — you won't be charged until it ends. You can cancel any time from your account's Billing page; your data isn't deleted when you cancel, but paid features pause until you resubscribe. Prices may change, and we'll give reasonable notice before any change takes effect. See our Refund Policy for cancellation and refund details.

6. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in a way that breaches applicable law
  • Attempt to gain unauthorized access to the Service, other accounts, or our systems
  • Upload malicious code or interfere with the Service's normal operation
  • Resell or sublicense access to the Service without our written consent
  • Use the public demo accounts for anything other than evaluating the product

7. Your Data & Content

Your Content remains yours. By using the Customer records feature, you confirm you have the right to store that customer's information and that you'll handle it in line with applicable privacy law. We only use Your Content to provide the Service to you — see our Privacy Policy for details. You're responsible for keeping your own copies of anything critical — while we run regular backups as part of our infrastructure, we're not liable for loss of Your Content.

8. Free Tier

The Free calculator never requires an account or email address. Settings and Machine Profiles you enter are stored only in your browser and are never sent to our servers.

9. Service Changes & Availability

We may add, change, or remove features, and may modify or discontinue the Service at any time. We'll try to give notice of material changes affecting paid plans, but the Service is provided on an "as available" basis without guaranteed uptime.

10. Third-Party Services

We rely on third-party providers to run Laser Quote, including Supabase (database, authentication, file storage), Stripe (payment processing), and Resend (transactional email). Their own terms apply to the parts of the Service they provide.

11. Intellectual Property

Laser Quote's name, branding, and underlying software are our property (or licensed to us). Nothing in these Terms transfers any of that to you, beyond the right to use the Service as intended.

12. Disclaimer of Warranties

The Service is provided "as is" and "as available," without warranties of any kind. We don't warrant that the Service will be uninterrupted or error-free. Calculated prices depend on the accuracy of the rates and job details you enter — you're responsible for reviewing and confirming pricing before sending it to a customer, and we're not liable for pricing errors resulting from incorrect configuration.

13. Limitation of Liability

To the maximum extent permitted by law, we're not liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including lost profits, revenue, or data. Our maximum total liability to you for any claim arising out of these Terms or the Service won't exceed the total subscription fees you paid us in the 12 months before the claim, or AUD $100, whichever is greater. Nothing in these Terms limits any consumer guarantee you're entitled to under the Australian Consumer Law that can't lawfully be excluded.

14. Indemnity

You agree to indemnify and hold us harmless from any claim or demand, including reasonable legal fees, made by a third party arising from your use of the Service, your breach of these Terms, or your violation of any applicable law or a third party's rights.

15. Termination

Your access terminates automatically if your subscription lapses or a payment fails and isn't resolved. We may also suspend or terminate your access immediately if you breach these Terms. Following termination, Your Content is retained for 90 days (during which you can request an export), after which it's permanently deleted.

16. Governing Law

These Terms are governed by the laws of [State/Territory], Australia, and you submit to the exclusive jurisdiction of its courts for any dispute arising from these Terms or the Service.

17. Force Majeure

We're not liable for any delay or failure in performing our obligations under these Terms caused by circumstances outside our reasonable control, including natural disasters, power or internet outages, or government action.

18. Severance

If any part of these Terms is found unlawful or unenforceable, that part is severed and the rest remains in full effect.

19. Waiver

A delay or failure by us in enforcing any right under these Terms isn't a waiver of that right, and doesn't prevent us from enforcing it later.

20. Changes to These Terms

We may update these Terms from time to time. We'll post the updated version here with a new "Last updated" date; continued use of the Service after a change means you accept the updated Terms.

21. Contact

Questions about these Terms? Get in touch.